Shipping and Delivery Terms & Conditions

Shipping and Delivery

  • Standard shipping within Perth Metro Area is FREE
  • WA Regional & Interstate delivery fees will apply
  • Delivery will be within 3-10* business days for Perth Metro Area and 5-15* business days for Regional and Interstate
  • Orders are delivered by Fastway Couriers and you will be provided with a tracking number

Refund Policy

  • Our refund policy is valid for 30 days upon you receiving your package
  • If you have any concerns about your order please email us at info@rikikaspispicejourney.com.au
  • If for any reason your goods are damaged upon receiving them, or they are not the correct products you ordered, please take a photo and contact us as soon as possible, so we can arrange to exchange it with the correct products
  • Please do not dispose of the items until we have exchanged it. We will require proof of purchase at your request
  • We do not offer refunds or returns for change of mind or items on sale

*Why may it take up to 15 (or more) business working days for Regional and Interstate delivery?

  • * We may experience delays for outgoing parcels due to the pressure on the delivery networks as a result of the Coronavirus. We appreciate your understanding and patience. We will continue to work closely with all parties to ship our customers’ orders as soon as possible.